1. Introduction Welcome to Pick My Mentor (“Platform”), a marketplace connecting coaches, healers, tutors and career counselors (“Service Providers”) with clients seeking their expertise. By accessing or using our Platform, you agree to comply with these Terms of Use.
2. User Eligibility Users must be at least 18 years old to register and use the Platform. By using the Platform, you confirm that you have the legal capacity to enter into this agreement.
3. Account Registration Users must create an account to access services. You agree to provide accurate and complete information and maintain the security of your account credentials.
4. Services and Payments (a) The Platform facilitates connections between clients and Service Providers but does not provide coaching or training services directly. (b) Payments are processed through secure third-party payment gateways. (c) Service Providers set their own pricing, and the Platform may charge a commission or service fee.
5. Cancellations and Refunds Refund policies depend on individual Service Providers. Clients should review policies before booking a service. The Platform is not responsible for refund disputes but may mediate in exceptional cases.
6. Prohibited Conduct Users agree not to: (a) Provide false or misleading information. (b) Use the Platform for illegal or fraudulent activities. (c) Harass, abuse, or harm others. (d) Attempt to circumvent Platform fees or policies.
7. Disclaimers and Limitation of Liability (a) The Platform does not guarantee service quality or outcomes. (b) We are not liable for any disputes, losses, or damages arising from services provided by Service Providers.
8. Modifications to Terms We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of revised Terms.
9. Governing Law These Terms are governed by the laws of Bengaluru jurisdiction